FAQ

Find answers to your questions here below.

How long does it take until I can use the map tha I purchased?

If you buy the map during office hours (9 am – 5 pm GMT) you will have access to your map within an hour. If you buy your map out of office hours, it can take a longer time.

Is it possible to get a refund for my map?
Due to the nature of digital files, this purchase is non-refundable.
Will there be more locations on the map in the future?

We are constantly working on updating the maps so there will be more locations, stories and photos on the map. We will make sure to send you an email with an updated map. 

Will I find Secret Locations on the maps?

It depends on what map you will buy. 

You can find hundreds of secret locations on the Ultimate Iceland Map & Top 100 Secret Locations in Iceland Map. 

There are also a lot of secret hot springs on the Hot Springs in Iceland Map. 

I have a photo of a place I want to visit - how can I find it on the map?

If you have a photo of a place that you would like to visit, but do not know what place it is, we recommend that you purchase the Ultimate Iceland Map. This map includes all locations in Iceland. 

We have photos of more than 500 locations in Iceland so you can match your photo with the photos on the map.

What is the best map for planning a trip to Iceland?

The most popular maps for planning a trip to Iceland are:

  • Top 100 Locations in Iceland
  • Top 100 Hidden Locations in Iceland

If you are looking for more locations that will be on your way, you might also want to purchase this map:

  • Ultimate Iceland Map
What is the best map to use on the road in Iceland

The Ultimate Iceland Map is best to use on the road in Iceland. 

Will there be secret locations in my itinerary?

We love secret locations in Iceland. We always try to include some hidden places in our customized itineraries to add that extra to your experience. 

What kind of maps do we receive with the itinerary?

The personalized maps that come with the itinerary are shared with you over Google Maps.

Do you have any discounts with the itinerary?

We work with a travel agency in Iceland to provide you with discounts on almost all activities in Iceland.

You will also receive a discount with a car rental and a camper van rental that we recommend. 

How much discount will we receive?

You will receive a 5 – 15 % discount on guided activities, car rental and camper van rental. 

In many cases, you will be able to pay up the customized itinerary service with the discount.

What if I am not happy with the itinerary that you have planned?

We create each itinerary with all your requests in mind. We have years of experience in planning trips to Iceland and we use that experience to create the itinerary. 

After we have sent you the itinerary, you can request for changes or ask any questions that come up. We will make adjustments to your road trip plan according to your requests. 

How Long Does it Take for the Road Trip Plan to be ready?

We are receiving an abnormal amount of bookings for the customized itineraries. Therefor it can take up to 2 – 3 weeks for your itinerary to be completed. If you are traveling to Iceland within the next 2-3 weeks, make sure to let us know right away after booking the service so we can make sure that your itinerary will be ready for your trip to Iceland.

Can I have the road trip plan ready earlier?

If you are traveling to Iceland within the next 2-3 weeks, make sure to let us know right away after booking the service so we can make sure that your itinerary will be ready for your trip to Iceland.

Where do I purchase the Road Trip Plan?

You can purchase the road trip plan on our website here. 

I just purchased the road trip plan - what now?

If you have purchased the road trip plan, you should have received a confirmation email from us. In the confirmation email you can find a detailed questionnaire.

Reply to the confirmation email with answers to the questionnaire and we will get back to you shortly if we have any further questions before we start working on your personalized itinerary. 

How long does it take to receive the feedback on my itinerary?

It usually takes from 7-10 days to receive the itinerary feedback. 

Is it possible to have the itinerary feedback earlier?

Please make sure to let us know right away if your trip is coming in the next 10 days.

Still have a question?

Please contact us for more information.